Privacy Policy

 

Effective Date: 2 September 2025


DRK Dorko is the brand under which products are sold online in the countries in the Middle East by D R K Fashion Trading LLC, a company headquartered in the United Arab Emirates and the operator of drk.me. In this Privacy Policy, “we,” “our,” or “us” refers to D R K Fashion Trading LLC, which is responsible for handling orders, payments, and customer data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases from us, including customers in the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, and other countries in the Middle East.

 

 

 

1. Information We Collect

 

We may collect the following information:

 

  • Personal Information: Name, email address, phone number, shipping and billing addresses (for order processing).

  • Payment Information: Payments are securely processed via Stripe; we do not store sensitive card information on our servers.

  • Cookies and Tracking Data: We use cookies and analytics tools, including Google Analytics, Facebook/Instagram Pixel, and TikTok Pixel, to improve website performance and marketing.

  • Newsletter Signup Data: If you subscribe to our newsletter, we collect your email address.

 

 

 

 

2. How We Use Your Information

 

We use your personal data to:

 

  • Process and fulfill orders (including shipping and payment).

  • Provide customer support and respond to inquiries.

  • Send promotional emails or marketing messages if you have opted in or are an existing customer. You may unsubscribe at any time.

  • Analyze website performance and improve our services.

  • Comply with legal obligations.

 

 

 

 

3. Data Sharing

 

We may share your information with trusted third parties to help operate our business, including:

 

  • Payment Processors: Stripe, for secure payment processing.

  • Shipping Providers: DHL, Aramex, or other couriers for order delivery.

  • Advertising & Analytics Services: Google Analytics, Facebook/Instagram Pixel, TikTok Pixel, for website analytics and advertising.

 

In the future, we may use other trusted service providers. Any third-party service will be required to comply with data protection requirements.

 

 

 

4. Data Retention

 

  • Order & billing info: Retained for 5 years for accounting, legal, and business purposes.

  • Marketing emails / newsletter data: Retained until you unsubscribe.

  • Cookies & analytics data: Retained for up to 12 months.

 

 

 

 

5. Your Rights

 

Under applicable UAE and Middle East laws, you have the right to:

 

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your data (except where retention is required by law).

  • Opt out of marketing communications at any time via unsubscribe links or by contacting us at support@drk.me.

 

 

 

 

6. Cookies & Tracking


We use cookies and similar technologies to:

 

  • Enhance website functionality and performance

  • Analyze visitor behavior and website traffic

  • Deliver personalized content and advertising, including retargeting ads via Google, Facebook/Instagram, and TikTok


By using our website, you consent to the use of cookies and tracking technologies. You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

 

 

 

7. Children’s Privacy

 

Our website and services are intended for users aged 13+. We do not knowingly collect personal information from children under this age.

 

 

 

8. Updates to this Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

 

 

 

9. Legal Compliance & Protection

 

We comply with applicable UAE and Middle East e-commerce and data protection laws. By using our website, you acknowledge that:

 

  • We implement reasonable security measures to protect your personal data.

  • You are responsible for providing accurate information for orders.

  • We are not liable for unauthorized access or data breaches caused by third-party services outside our control.

 

 

 

 

10. Contact Us

 

If you have any questions about this Privacy Policy or your personal data, contact us at:


Email: support@drk.me

Address:

D R K Fashion Trading LLC

Remah Tower, Floor 01, Office No.46

Zayed The First St – Al Hisn – W6

Abu Dhabi – United Arab Emirates